Zales Jewelers - Parkway Place Mall, Huntsville AL

Zales Jewelers in Huntsville, Alabama, located at 2801 Memorial Parkway, Ste. 270, offers a wide range of jewelry services, particularly specializing in engagement ring creation. The store is well-regarded for its extensive selection of diamonds and personalized customer service. Staff members are noted for their helpfulness and expertise, making the ring selection process both enjoyable and informative. Customers appreciate the tailored assistance they receive in choosing the perfect engagement ring, ensuring a memorable experience.

However, feedback reveals some concerns regarding repair services, particularly about prong maintenance, which some customers found unsatisfactory. Despite this, the welcoming atmosphere and the ability to customize rings to individual preferences contribute positively to the shopping experience. The store operates in Madison County, Alabama, and serves a diverse clientele.

For inquiries, Zales can be reached at (256) 539-1570. Their hours of operation are as follows:

| Day | Hours |
|-----------|---------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 15%
Negative: 17%

Best Review: A customer highlighted the exceptional service provided by Diane, noting her friendly demeanor and in-depth knowledge during the engagement ring shopping process.

Worst Review: A customer expressed disappointment about the quality of repairs, stating that their rings suffered damage during maintenance, leading to dissatisfaction with the overall service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned: Diane.