Floyd Jewelry is a premier jeweler located at 610 E Main St, Floyd, VA 24091. This family-owned store has garnered a reputation for specializing in engagement ring creation and a variety of other custom jewelry designs. Operating since 1994, it has become a trusted establishment in Floyd County, offering customers high-quality merchandise at competitive prices, often featuring 35% off retail pricing every day.

The store is praised for its friendly and knowledgeable staff, who are dedicated to providing exceptional customer service. Many customers appreciate the warm atmosphere of the shop and the extensive selection of unique and exquisite jewelry items. Additionally, they offer comprehensive services, including custom design, repairs, and appraisals, making it a one-stop shop for jewelry needs.


However, some reviews give a more critical perspective, with isolated complaints regarding repair delays and issues with item quality. One customer mentioned a negative experience related to a damaged ring that took longer than expected to resize.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Highlight Reviews:
Best Review: A customer named Brenda Wagner commended Floyd Jewelry for their attentive and friendly service, highlighting the exquisite nature of their jewelry and excellent repair work at unbeatable prices.

Worst Review: Brittany H. expressed dissatisfaction over a lengthy repair process, stating that her ring was returned damaged, and the solutions offered by the shop were not satisfactory.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Tuesday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
- Monday: Closed

Staff members identified include Sarah, the business owner.