Fords Jewelers, located at 449 New Brunswick Ave, Fords, NJ 08863, operates in Middlesex County. This reputable jeweler provides a wide array of services, particularly specializing in creating custom engagement rings. With a long-standing history in the community, Fords Jewelers is noted for its attentive and knowledgeable staff, including owner Barry Berman and his dedicated team.
The shop has garnered a total of 173 reviews, showcasing a variety of customer experiences. Many customers praise the exceptional service they receive, highlighting the staff's friendliness, expertise in jewelry selection, and willingness to go above and beyond to ensure satisfaction. Customers often mention the beautiful selection of diamonds and custom designs, making Fords Jewelers a favored choice for engagement rings.
However, not all feedback is positive. Some reviews indicate issues with communication and service, with a few customers expressing dissatisfaction with their experiences in the repair department or specific sales interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A customer acknowledged the impressive care and attention from the staff, noting the wonderful experience they had while creating their engagement ring with Barry and his team.
Worst Review: A customer raised concerns about a communication issue regarding their jewelry repair service, feeling that their concerns were not adequately addressed by the staff.
Opening Hours:
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 8:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Barry Berman
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.