Forever Diamonds of FiveTowns, Oceanside, NY
Forever Diamonds operates as a premier jewelry store in Oceanside, NY, located at 50 Atlantic Ave, specializing in the creation of exquisite engagement rings. With over 30 reviews covering a broad spectrum of customer experiences, this family-owned business is known for its attentive service and quality craftsmanship.
The store offers a range of services including custom engagement ring design, jewelry repairs, and watch battery replacements. Robert G., the owner, is frequently mentioned positively for his customer devotion and the ability to design personalized jewelry pieces.
The store's atmosphere is enhanced by friendly staff and a welcoming environment, making it a favored choice for those looking to purchase engagement rings. Many customers commend the quality and pricing as exceptionally competitive, particularly in comparison to larger jewelry districts. A focus on customer service shines through various testimonials, with patrons highlighting their satisfaction with the end result of their jewelry designs.
However, some reviews indicate dissatisfaction, particularly regarding service inconsistencies and experiences with watch repairs, which have raised concerns about professional capabilities. This mixed feedback suggests that while many have had positive interactions, there are areas that could benefit from improvement.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
**Best Review:** Robyn praised the store for outstanding customer service and unique jewelry offerings, noting a memorable experience while purchasing a special pendant for her mother.
**Worst Review:** Diane expressed significant frustration regarding a watch battery replacement, indicating that the staff's mishandling resulted in damage to her watch and a lack of accountability.
**Operating Hours:**
- Monday: 11:00 AM - 5:30 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff Members:
- Robert G.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
