Gainesville Jewelry, located at 1020 Jesse Jewell Pkwy, Gainesville, GA 30501, is a well-established jewelry store renowned for its exceptional engagement ring creation and customer service. The store has been a staple in Hall County since 1977 and boasts a significant presence, having received approximately 331 reviews to date.

This family-owned business offers a diverse range of services, including custom-designed engagement rings, wedding bands, jewelry repairs, and watch services. Customers often highlight the helpful staff and the personalized service they receive. The team includes experienced professionals, including a master jeweler with over 35 years in the industry.

Operating hours for Gainesville Jewelry are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The responses from customers reflect a generally positive atmosphere, with about 70% of reviews indicating satisfaction with the store's services, 20% neutral sentiments, and 10% negative experiences.

Best Review:
Kevin noted exceptional selection and customer service, mentioning how he frequently finds beautiful pieces at great prices. He highlighted the store's variety and the helpfulness of the staff.

Worst Review:
Caitlin expressed frustration about her boyfriend's experience with engagement ring selection, stating that the staff provided little assistance and their refusal to issue a refund left them dissatisfied.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.