Forsythe Jewelers, located at 66 Monroe Ave, Pittsford, NY 14534, is a well-established jewelry store serving the Monroe County area. Known for their exceptional engagement ring creation services, Forsythe Jewelers has been family-owned and operated since 1927. The knowledgeable staff, including Certified Gemologist and owner Matthew Wahl, offer personalized assistance in designing and customizing bridal jewelry. Customers appreciate the inviting atmosphere, where the team collaborates closely with them to create unique, high-quality pieces tailored to their vision.
The store offers a variety of services such as jewelry repair, appraisals, restorations, and custom designs. With a strong commitment to customer satisfaction, the staff is noted for being friendly, professional, and accommodating.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Positive reviews highlight the exceptional customer service, with many praising the staff for being attentive and supportive during the engagement ring creation process. Customers frequently mention how the team's expertise made them feel informed and confident in their purchasing decisions.
Negative reviews are scarce, with a few isolated incidents noting minor concerns about waiting times or specific service hiccups.
Best Review:
Kelly commends Forsythe Jewelers for their friendly and knowledgeable staff, expressing satisfaction with their ability to convert a diamond ring into a beautiful necklace and highlighting the jeweler's on-site services.
Worst Review:
Currently, no identifiable negative reviews were found.
Operating Hours:
- Mon: 10:00 AM - 5:00 PM
- Tue: 10:00 AM - 5:00 PM
- Wed: 10:00 AM - 5:00 PM
- Thu: 10:00 AM - 5:00 PM
- Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: Closed
Staff Members:
Matthew Wahl
Janice Robinson
Ashley Harman
Linda Cass
Adrienne Fleming
Amanda Honeyman
Anders Wahl
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.