Fort Knox Jewelers, located at 165 New York 32, Central Valley, NY, offers a range of services focused on engagement ring creation and custom jewelry design. Customers appreciate the personalized attention they receive, particularly in crafting engagement rings, and the jeweler's expertise has been highlighted in multiple reviews. The owner and staff, including Barry and Evan, have been noted for their professionalism and high-quality service.
The store provides elegant jewelry for sale along with diamond and gold buying services, jewelry repairs, and cleaning. They also excel in custom jewelry design, ensuring that clients receive unique and tailored pieces that match their specifications.
Despite receiving a mix of reviews, the overall sentiment appears positive, with many customers expressing satisfaction with their purchases and the exceptional service. Out of 40 reviews, the sentiment is approximately 75% positive, 15% neutral, and 10% negative, indicating a strong reputation in the community.
**Opening Hours:**
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 9:00 AM – 6:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: 10:00 AM – 4:00 PM
**Staff Members:**
- Barry
- Evan
Overall Sentiment from Online Customer Reviews:
75% Positive, 15% Neutral, 10% Negative
Best Review:
A customer praised the exceptional quality of the engagement ring designed by Fort Knox Jewelers, emphasizing the staff's attentiveness and meticulous work throughout the process.
Worst Review:
One reviewer expressed dissatisfaction due to a perceived lack of professionalism in communication, indicating that their experience did not match the high praises shared by others.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 40