Franco Jewelers, located at 1625 S 1000 W Ste 3, Clearfield, UT 84015, offers a range of services focusing on engagement ring creation and jewelry repair. With a phone number of (801) 773-3814, this family-owned store is well-regarded for its attentive and personalized service, particularly from Roger and Rosie, the skilled artisans behind many custom designs.
The store has received a total of 61 reviews, indicating a dedicated customer base. Positive feedback highlights the exceptional quality of custom engagement rings and the friendly atmosphere. Many customers appreciate the quick turnaround on repairs and designs, often remarking on the welcoming nature of the staff. However, there are a few negative reviews where customers expressed dissatisfaction with the quality of repairs and customer service in specific instances.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 10%
Negative: 12%
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
**Staff Members:**
- Roger
- Rosie
Best Review:
Anna praised Franco Jewelers for their quick turnaround on a broken chain repair, noting the quality of service and craftsmanship that left her highly satisfied.
Worst Review:
Jayce reported a negative experience when a pair of opal earrings were damaged during a repair, expressing disappointment over being charged for a fix that resulted in a ruined item.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 83%
Total Customer Feedback Reviewed: 61