Frank & Fran's Showcase Jewelers in Wantagh NY
"Frank & Fran's Showcase Jewelers, located at 1172 Wantagh Avenue, Wantagh, NY, operates in Nassau County and has been a staple in the community since 1962. Known for their extensive services in jewelry creation and repair, they offer designer, custom, and estate jewelry options. Notably, the store specializes in crafting engagement rings, ensuring a memorable experience for couples during this significant occasion. Customers can enjoy a welcoming atmosphere provided by the experienced staff, many of whom have been with the family-owned business for years.
The store's hours of operation are as follows:
- Monday to Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Reviews indicate a mix of sentiments among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Positive feedback highlights the friendly service, expertise in jewelry repair, and the ability to create beautiful pieces, especially engagement rings. Customers appreciate the craftsmanship and the option to watch repairs as they are completed. However, some negative experiences were reported regarding pricing, perceived customer treatment, and specific service failures, particularly with piercing and engraving.
Best Review:
A customer praised the excellent service and professionalism at Frank & Fran's, noting how the attentive staff helped them find the perfect engagement ring while appreciating the store's family-oriented atmosphere.
Worst Review:
Another reviewer described their experience as troubling, citing dissatisfaction with the service during an ear piercing and mentioning that multiple attempts were needed to achieve a satisfactory result, ultimately leading to a painful situation for their child.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Notable staff members mentioned include Frank and his sister, who are known for providing excellent service."
