Frank's Jewelers operates in Egg Harbor Township, New Jersey, and is located at 6690 Black Horse Pike. They specialize in creating custom engagement rings and offer various jewelry services, including repair and purchasing of old jewelry. The shop is known for its personalized service, with owner Frank Devlin being a recognized name in the local community. The phone number for inquiries is (609) 641-4252.
Operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
Overall, the sentiment from online customer reviews presents a mixed atmosphere. Following a review analysis covering a total of 31 reviews, the score is as follows:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Customers have praised the shop for its welcoming atmosphere and friendly service, specifically mentioning Frank's dedication to helping them find or create the perfect engagement ring. However, some reviews reflect dissatisfaction with customer service experiences and product quality, creating a divide in opinions.
Best Review: A customer noted the exceptional care Frank took while crafting a custom engagement ring, highlighting both the quality and value of the service received.
Worst Review: Another customer expressed disappointment regarding a transaction where they felt undervalued and accused of selling stolen jewelry, which greatly affected their trust in the business.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 31
Store Phone Number: 6096414252