Frank's Jewelry, located at 202 N Main Street in Graham, NC, has long been a cherished establishment in Alamance County, offering a warm, family-oriented atmosphere for those seeking engagement ring creation services. With over 108 reviews, the shop is best known for its personalized approach to jewelry design, making dreams of unique engagement rings come to life.

The team, which historically includes family members like Adam Miller—now at the helm—has a deep commitment to exceptional customer service. Customers rave about the knowledgeable staff who take the time to understand their visions, ensuring that every piece is carefully crafted and tailored to their desires. Many reviews highlight the friendly and welcoming environment, making the process enjoyable for couples seeking that perfect ring. However, a few customers have noted instances of longer wait times for custom work, reflecting the challenge of balancing quality with efficiency.

Customer Sentiment: Roughly 80% of clients report being delighted with their experience, while about 10% have felt indifferent, and another 10% encountered issues, particularly with timelines.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Linwood praised the quick and personal service he received while getting a vintage watch repaired, noting how Mr. Frank attended to his needs promptly.

Worst Review: Dylan expressed dissatisfaction regarding his experience, mentioning that expectations were not met, which led him to leave a negative review about the service.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.