Frassanito Jewelers, Huntington, NY
Frassanito Jewelers is a renowned jeweler located in Huntington Village, Suffolk County, New York. With over 84 years of experience, the store specializes in creating exquisite engagement rings and offers a wide range of fine jewelry, including wedding bands, necklaces, and custom pieces. The knowledgeable staff, including owners Diane and Rachel Frassanito, provide personalized service, helping customers choose the perfect design to match their unique vision.
Operating from 346 New York Avenue, the store welcomes clients Tuesday through Saturday, with operating hours as follows:
| Day | Hours |
|-------------|----------------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | Closed |
Frassanito Jewelers has accumulated 505 reviews with a mix of positive and negative sentiments. Positive feedback highlights exceptional customer service, the extensive selection of jewelry, and the team’s ability to create beautiful and personalized engagement rings. Customers often praise the warm and welcoming atmosphere and the professionalism of the staff, making it a preferred destination for engagements and weddings.
However, there are reports of inconsistencies regarding ring resizing and repair services. A critical review noted a significant issue with wedding ring resizing leading to dissatisfaction.
Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 15%
- Negative: 7%
Best Review:
Kenneth referred to the store's excellent selection and the friendly service provided by the owner, appreciating the low-pressure atmosphere that allowed for an enjoyable jewelry shopping experience.
Worst Review:
Katie expressed deep disappointment after her wedding ring was improperly resized multiple times, ultimately resulting in a broken ring, indicating a decline in quality service compared to past experiences.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
