Located at 801 Auburn Way N, Auburn, WA 98002, Fred Meyer Jewelers is a noteworthy destination for those in pursuit of engagement ring creation and service in King County. This jewelry store operates under the Kroger umbrella and is known for its comprehensive services, which range from custom engagement rings to repairs and warranties. The store is staffed by a team dedicated to providing quality service, with several past customers highlighting the friendly and professional demeanor of the associates.
However, the reputation of Fred Meyer Jewelers reflects a mix of sentiments among customers. A total of 34 reviews reveal a polarized experience.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Many positive reviews praise the attentive service encountered at the store, with customers feeling welcomed and appreciated. Noteworthy is the store's varied selection of engagement rings, along with financing options that ease the purchasing experience. In contrast, negative sentiments primarily stem from reported customer service issues, particularly concerning engagement ring adjustments and perceived dishonesty in warranty discussions.
Best Review: Mecca expressed high satisfaction regarding the staff's familiarity and their excellent service in alterations, along with reasonable payment plan options that greatly benefited her purchases.
Worst Review: Kachicon recounted a disappointing experience related to the engagement ring purchase, citing poor customer service and a mishap involving the ring that added unnecessary stress to a significant moment.
Store Hours:
- Monday: 9:00 AM - 9:00 PM
- Tuesday: 9:00 AM - 9:00 PM
- Wednesday: 9:00 AM - 9:00 PM
- Thursday: 9:00 AM - 9:00 PM
- Friday: 9:00 AM - 9:00 PM
- Saturday: 9:00 AM - 9:00 PM
- Sunday: 10:00 AM - 6:00 PM
Staff Members:
- Rachael has been specifically mentioned for her respectful service during wedding band purchases.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 34
Store Phone Number: (253) 931-5566