Fred Meyer Jewelers, located at 1555 Northgate Mile, Idaho Falls, ID 83401, is known for its dedication to fine jewelry, particularly in the realm of engagement rings. With a commendable overall rating of 4.5 from a total of 51 customer reviews, the store emphasizes exceptional customer service and a comprehensive selection of engagement and wedding jewelry.
The knowledgeable and friendly staff are frequently noted for their willingness to assist customers in finding the perfect piece, creating a welcoming atmosphere. Positive feedback highlights the quick service, attention to detail, and the staff's professionalism. In particular, the store's repair services and jewelry care options add significant value to their offerings.
However, some negative reviews indicate areas for improvement, with complaints regarding wait times and inconsistent service experiences. A few customers reported dissatisfaction with product quality, specifically regarding the durability of certain rings.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
**Opening Hours:**
- Sunday: 11:00 AM – 6:00 PM
- Monday to Saturday: 9:00 AM – 9:00 PM
**Staff Members:**
No specific staff members were mentioned in the reviews.
Best Review:
Rich praised the store for its reasonable prices and friendly service, highlighting an easy parking experience and quick assistance.
Worst Review:
Leti expressed disappointment with the customer service, mentioning her frustration after a long wait without anyone answering the phone, indicating a level of unresponsiveness.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 51
Store Phone Number: (208) 535-2535