Fred Meyer Jewelers, located at 6305 Bridgeport Way W, University Place, WA 98467, operates in Pierce County and offers a diverse range of fine jewelry services. With a focus on engagement ring creation, the store provides comprehensive options including custom designs, a selection of loose diamonds, and various bands to suit any budget.
Customer reviews reflect a mixture of experiences. Positive sentiments highlight the friendly and helpful staff, with many noting the large selection of jewelry appropriate for various age groups. Reviews also emphasize the quality of services, particularly in resizing and repairing rings, along with a commendable layaway program.
On the contrary, some negative feedback points to dissatisfaction with management and service inconsistencies. Specific instances include issues with jewelry repairs and customer service miscommunications that left customers feeling undervalued.
Overall Sentiment from Online Customer Reviews:
Most reviews indicate a generally positive experience at Fred Meyer Jewelers, with approximately 60% positive, 20% neutral, and 20% negative sentiments noted.
| Day | Hours |
|-----------|----------------------|
| Monday | 9:00 AM - 9:00 PM |
| Tuesday | 9:00 AM - 9:00 PM |
| Wednesday | 9:00 AM - 9:00 PM |
| Thursday | 9:00 AM - 9:00 PM |
| Friday | 9:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 9:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
Best Review:
Suzanne praised the jewelry team for their attention to detail and excellent craftsmanship when matching a lost diamond, appreciating the timely service and the quality of their work.
Worst Review:
Kim expressed frustration over a wedding set being lost during a repair, criticizing the manager's lack of accountability and inadequate response to her concerns.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 36