Garcia & Co. Jewelers, located at 450 E Main St, Cortez, CO 81321, operates within Montezuma County and specializes in creating exquisite engagement rings. The dedicated staff, including knowledgeable team members like John and Amador, are praised for their outstanding customer service and craftsmanship. Positive reviews highlight the exceptional quality of repair work and the welcoming atmosphere of the store. Clients have expressed satisfaction with both the beautiful pieces and the personalized service they receive.

However, there are negative sentiments regarding perceived customer service experiences, with some reviewers mentioning dissatisfaction with specific repairs and interactions. Overall, the balance of reviews suggests a strong reputation for quality engagement ring creation, though a few criticisms indicate areas for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Open Hours:**
- Friday: 9 am–5 pm
- Saturday: 10 am–3 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 9 am–5 pm
- Wednesday: 9 am–5 pm
- Thursday: 9 am–5 pm

**Staff Members:**
- John
- Amador

Best Review:
Rich Smith commended the shop for always providing great prices and service, expressing a desire for more yellow gold items but overall a positive shopping experience.

Worst Review:
John Davis expressed disappointment regarding the service on a wedding ring repair, stating that they refused to fix it properly, leading to concerns about losing a diamond.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.