Garrett Jewelers, located at 7 Seascape Resort Dr, Aptos, CA 95003, is a notable establishment in Santa Cruz County, renowned for its exceptional services, particularly in the creation of stunning engagement rings. The store is helmed by owners Yvonne and Jeff Garrett, who have been serving the community since 1998. Customers frequently praise their professionalism, warmth, and the personal interest they show in each client's jewelry journey. With a rating of 4.5 stars from 24 reviews, the jeweler is recognized for offering custom designs alongside repair services, making it a valuable resource for those seeking unique and meaningful engagement rings.

However, customer experiences are varied. Positive reviews highlight Jeff and Yvonne's helpfulness and craftsmanship, mentioning their ability to provide excellent service in urgent situations, especially for wedding-related jewelry needs. Many customers appreciate the friendly atmosphere that the Garretts cultivate in their store. On the other hand, some negative feedback alludes to issues with communication regarding repairs, with a few customers feeling disappointed by the outcomes and service interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer expressed immense satisfaction with the exceptional service provided at Garrett Jewelers, highlighting the personal attention and expertise offered during the creation of their engagement ring.

Worst Review: Another reviewer reported a frustrating experience related to a repair, indicating a breakdown in communication, which left them feeling unhappy with the service provided.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: 11:00 AM - 5:00 PM

**Staff Members:**
- Yvonne Garrett
- Jeff Garrett