Gehman Jewelers Ephrata PA

Gehman Jewelers, located at 463 N Reading Rd, Ephrata, PA, operates in Lancaster County and has established a reputation as a family-owned establishment specializing in custom engagement ring creation and personalized jewelry services. According to the 79 reviews analyzed, the store is recognized for its friendly and knowledgeable staff, who often provide exceptional service and a welcoming atmosphere. The shop has been in operation for over 55 years and prides itself on treating customers like family.

The store offers an array of services, including bridal jewelry, fine jewelry, custom design, jewelry repair, and watch services. Customers frequently note the personalized attention they receive, with many appreciating the expertise of the staff in helping choose the perfect engagement ring.

However, there are some negative reviews that mention issues with repair services, specifically concerning delays and dissatisfaction with the finished product. The contrasting experiences provide a balanced view of the jeweler's reputation.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: By Appointment
- Tuesday – Thursday: 10 AM – 5 PM
- Friday: 10 AM – 7 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed

Staff Members Mentioned: Not specified.

Best Review: A customer praised Gehman Jewelers for their attentive service and wide selection of unique pieces, highlighting a satisfying experience with their custom ring design.

Worst Review: A customer reported frustration with the repair process, mentioning damage to their rings and inadequate customer service during their experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.