Geist Jewelers, Fishers IN
Geist Jewelers is a locally owned and operated full-service jewelry store located in Fishers, Indiana. Specializing in engagement ring creation, Geist Jewelers offers a wide range of services, including custom designs, jewelry repair, and cleaning. Known for their welcoming atmosphere and attentive staff, Geist Jewelers has received various customer reviews reflecting both positive and negative experiences.
Customers have praised the exceptional service provided by staff members like Sherry and Mark, who have been recognized for their dedication to helping clients find their perfect engagement ring and providing personalized solutions. Many have reported great satisfaction with the quality of workmanship and the friendly interactions at the store.
However, reviews also highlight instances of less favorable experiences with customer service. Some clients noted delays and issues with ring sizing and repairs, expressing disappointment in communication and follow-through.
Address: 11561 Geist Pavilion Dr Ste 100, Fishers, IN 46037
Phone: (317) 845-8400
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10 am – 6 pm |
| Wednesday | 10 am – 6 pm |
| Thursday | 10 am – 6 pm |
| Friday | 10 am – 6 pm |
| Saturday | 10 am – 4 pm |
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
The overall sentiment appears mixed. Approximately 60% of reviews reflect positive experiences, while 30% are neutral, and 10% express negative sentiments.
Best Review: Rebecca noted that while she initially received a brash response regarding selling her Tiffany band, she was frustrated by the lack of updates on her ring, leading her to consider taking her business elsewhere.
Worst Review: Brittany expressed significant dissatisfaction with the service received for resizing her wedding ring, indicating it was poorly handled and that the owner showed little concern for the issues encountered during the process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
