Gem & Diamond Specialists in Imlay City, Michigan, is renowned for its exceptional engagement ring creation and personalized customer service. With a commitment to a no-pressure, educated sales approach, the business has been a local staple since 1983. Customers can expect a wide range of fine jewelry, including custom engagement rings and other personalized jewelry designs.

Located at 201 East Third Street, Imlay City, MI 48444, this jeweler offers a welcoming environment where expert gemologist Jeff Johnson and his wife, Suzanne, provide an array of services. Customers have highlighted the jeweler's attention to detail and ability to create stunning custom pieces tailored to individual preferences.

Operating hours are as follows:
- Tuesday: 11:00 a.m. - 5:30 p.m.
- Wednesday: 11:00 a.m. - 1:00 p.m.
- Thursday: 11:00 a.m. - 5:00 p.m.
- Friday: 11:00 a.m. - 5:00 p.m.
- Saturday: 11:00 a.m. - 1:00 p.m.
- Sunday: Closed
- Monday: Closed

Phone: 810-724-7829

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is overwhelmingly positive, with approximately 90% positive, 8% neutral, and 2% negative feedback recorded from a total of 42 reviews. Customers frequently praise the quality of the jewelry, the reasonable prices, and the friendly staff.

Best Review: A customer expressed that the quality of the engagement ring created by Jeff exceeded their expectations, and they received numerous compliments on it. They also noted that they actively refer others to the store.

Worst Review: A customer mentioned a negative experience regarding a delayed response to a couple of inquiries but appreciated the service they eventually received.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Jeff Johnson
- Suzanne Johnson