Gem Jewelry, Custom Engagement Rings in East Hartford , CT

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77.5% Score | Gem Jewelry in East Hartford CT

Gem Jewelry is a reputable jeweler located at 1129 New Britain Ave, West Hartford, CT 06110. Known for its exceptional engagement ring creation, this local establishment offers a range of services including custom designs, repairs, and cleaning. The skilled team, led by knowledgeable staff members like Michael, is dedicated to ensuring customer satisfaction, providing personalized service to each client. The store operates within Hartford County, catering to both local residents and visitors alike.

With a total of 19 reviews analyzed, the sentiment surrounding Gem Jewelry reflects a balanced atmosphere.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Satisfied customers frequently mention the quality of craftsmanship and attentive service, while some concerns have been raised regarding specific experiences and communication issues.

Best Review:
Kira highlighted her experience purchasing a ring from Gem Jewelry, emphasizing the friendly and helpful nature of the staff, particularly Michael, who provided excellent service and made the buying process enjoyable.

Worst Review:
Cheryl expressed dissatisfaction after a series of issues with her engagement ring repair, feeling that her concerns were not adequately addressed and ultimately deciding to seek a new jeweler.

Operating Hours:
- Monday to Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: 11:00 AM - 4:00 PM

Staff Members:
- Michael F.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 77.5%
Total Customer Feedback Reviewed: 19

Store Phone Number: 8605687900

Disclaimer:
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77.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Gem Jewelry

East Hartford, Connecticut, has some incredible places to propose in our area. The Elizabeth Park in Hartford is simply breathtaking, with over 100 acres of gorgeous gardens. The Five Mile Point Lighthouse in New Haven is a local favorite, located on the coast of New Haven. And Kent Falls in Kent is one of the most popular places, with its covered bridge, picnic areas, and beautiful hiking areas - especially in the Fall.

The holidays are always a great time to buy a diamond engagement ring in East Hartford, Connecticut. From Valentines Day to Christmas, each holiday has its special qualities for couples. The Fall is particularly popular in our area, as couples travel all the way to Connecticut to see our Fall foliage.

We offer same-day creation as well as multiple days, depending on the type of custom ring our client requests. When you select a diamond and a mounting at our jewelry store, our on-site Goldsmith marries them, often the same day. We do also have some rings set that are ready to go that day.

A retired gentleman purchased a beautiful, 2-carat Round Solitaire for his wife. When they were young, he couldn't afford a diamond ring. She said that she didn't need one. Over the years, he'd ask her if she'd like one and she always said she didn't need one. So he presented the ring to her at their 50th anniversary party. He got down on one knee and asked her to marry him. Crying, she said, "Yes. Of course I will marry you." Then she whispered in his ear, "Thank you for this beautiful ring. You know I never needed one, but I've always wanted one." Simply beautiful!

The most popular types of engagement rings at our jewelry store are the Halo, Simple Round Solitaire, and Shared Prong. All are gorgeous rings and look incredible on any finger!

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