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84% Score | Gemaginations, Brightwaters NY

Gemaginations, located at 9 North Windsor Avenue in Brightwaters, NY, has been a cherished part of the community for over 30 years. This family-owned jewelry store excels in both wholesale and retail services, with a specialization in custom engagement ring creation and other fine jewelry. The staff, including the owner, provides exceptional customer service, emphasizing a personal touch to each client's jewelry needs.

With a focus on imported gems and on-site jewelry repair, Gemaginations has received praise for its welcoming atmosphere and professional craftsmanship. Customer reviews highlight the staff's knowledge and helpfulness, particularly in guiding clients through the engagement ring selection process.

However, several reviews express concerns about customer service, particularly regarding wait times and instances of feeling overlooked.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

- Total reviews analyzed: 32

Best Review: Annie Rock highlighted the superior customer service and quality of jewelry, emphasizing how friendly the staff was while making her feel valued.

Worst Review: McKenzie D. shared a disappointing experience, noting long wait times and lack of personalized attention when shopping for an engagement ring.

Operating Hours:
- Thursday: 10?am–1?pm, 2–5?pm
- Friday: 10?am–1?pm, 2–5?pm
- Saturday: 10?am–1?pm, 2–5?pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10?am–1?pm, 2–5?pm
- Wednesday: 10?am–1?pm, 2–5?pm

Staff Members:
- Vita
- Raymond

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 84%
Total Customer Feedback Reviewed: 32

Store Phone Number: 6316664181

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Gemaginations
Gemaginations
84%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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