Gemelli Jewelers, located at 69-13 Grand Ave, Maspeth, NY 11378, is a well-established jewelry store known for its exceptional engagement ring creation services. With a team dedicated to providing personalized attention, Gemelli's staff, including owners Joe and John, strive to ensure that each customer's experience is unique and satisfying.

The store specializes in various jewelry services, including custom engagement rings, jewelry repairs, and appraisals. The atmosphere is welcoming, reflecting a family-owned business that values strong relationships with its clients. Customers often commend the attentive service offered by the knowledgeable staff, who go above and beyond to assist without being pushy.

However, some negative feedback indicates occasional discrepancies in service quality, with a few clients reporting issues with repair estimates and customer interactions. Despite this, the overall reputation of Gemelli Jewelers remains positive, showcasing their commitment to quality craftsmanship and customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlights from customer reviews reflect a favorable view of the quality and beauty of the jewelry, along with the attentive service provided by the staff. However, some critiques suggest inconsistencies in communication regarding repairs and pricing.

Best Review:
A customer shared positive feedback about Gemelli Jewelers, highlighting the welcoming atmosphere and the exceptional customer service provided by Amanda and the owners. They appreciated how Amanda took the time to understand their needs and help them find the perfect engagement ring.

Worst Review:
One reviewer expressed dissatisfaction due to a miscommunication regarding the pricing of a bracelet repair, leading to a considerably higher cost than initially quoted. They felt the service was unprofessional and indicated a lack of accountability.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------------------|
| Monday 10:00 AM - 7:00 PM|
| Tuesday 10:00 AM - 7:00 PM|
| Wednesday 10:00 AM - 7:00 PM|
| Thursday 10:00 AM - 7:00 PM|
| Friday 10:00 AM - 7:00 PM|
| Saturday 10:00 AM - 6:00 PM|
| Sunday Closed |

Staff members mentioned: Joe, John.