Gemz Fine Jewelry, located at 11161 E State Road 70 #107, Lakewood Ranch, FL 34202, operates in Manatee County and specializes in custom engagement ring creation and a variety of jewelry services. With over 35 years of experience, Gemz offers comprehensive services, including jewelry and watch repairs, pearl restringing, insurance documentation, and custom design.

The staff is known for their friendly demeanor, with positive reviews highlighting their attentive service and dedication to quality craftsmanship. Customers frequently mention the expertise of the owner, Sheryl, who is praised for her knowledge and artistry in engagement ring design. Many clients commend the store for reasonable pricing and quick turnaround times on repairs.

However, some reviews express dissatisfaction with customer service experiences, citing issues with pricing transparency and service quality. While the majority of reviews are positive, there's a notable portion of negative feedback reflecting concerns about the handling of repairs and customer interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 20%
Negative: 12%

Best Review: A customer named Susan highlighted the excellent customer service and flawless work received at Gemz, praising the staff's responsiveness and professionalism in handling her jewelry repairs.

Worst Review: Jenna expressed frustration over rude customer service and high prices for a simple repair, suggesting a lack of care in customer relations.

**Operating Hours**
Monday: Closed
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.