Geneva Lakes Jewelry and Gem Appraisers in Lake Geneva, WI, is a highly regarded jewelry store specializing in custom engagement ring creation. The owner, Lynne, who is a graduate gemologist, offers personalized service and is known for her expertise in designing unique pieces, often incorporating stones from family heirlooms. The shop also provides repair and appraisal services, making it a one-stop destination for customers seeking high-quality jewelry tailored to their preferences.
Reception of this store is largely positive, with many clients commending the knowledgeable and friendly staff. The establishment enjoys an impressive Google rating of 4.9 based on 61 reviews and a Yelp rating of 4.0 from 8 reviews.
Operating Hours:
- Monday: 12:00 PM - 5:00 PM
- Tuesday: 12:00 PM - 5:00 PM
- Wednesday: 12:00 PM - 5:00 PM
- Thursday: 12:00 PM - 5:00 PM
- Friday: 12:00 PM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 4:00 PM
Address:
728 Main St, Lake Geneva, WI 53147
Phone: (262) 215-1004
County: Walworth
Overall Sentiment from Online Customer Reviews:
Positive feedback dominates with approximately 85% reflecting satisfaction with the service and quality of products, while around 10% conveys neutral sentiments, and 5% express dissatisfaction.
Highlight Reviews:
Best Review: Maria expresses admiration for Geneva Lakes Jewelry, praising Lynne’s creativity and expertise. She notes her satisfaction with the jewelry purchases and repairs handled by Lynne.
Worst Review: Barbara recounts her disappointment with delays and poor communication regarding a custom order, feeling frustrated after multiple attempts to follow up without a satisfactory resolution.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 69
Store Phone Number: 2622151004