Genos Goldsmiths, Depew, NY

Jewelry By Geno, located at 4734 Transit Rd, Depew, NY 14043, is a well-regarded jeweler in Erie County, specializing in the creation of custom engagement rings and providing various jewelry services. Customers often highlight the expertise of the staff, including Geno himself, who is known for his knowledge and dedication to creating beautiful, personalized jewelry. Many reviews commend the store's customization options and outstanding customer service. The jewelers are praised for assisting clients throughout the design process, ensuring each piece reflects individual preferences and styles.

The store has received mixed feedback from customers, generating a total of 97 reviews across platforms like Google, Yelp, and Facebook.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Amidst the positive reviews, many customers appreciate the quality of the engagement rings and the collaborative atmosphere when designing pieces. Conversely, some negative feedback focuses on customer service aspects, particularly regarding delays in service and product quality.

Best Review:
Jennifer noted that Jewelry By Geno has been her family jeweler for over eleven years, praising the craftsmanship and customer service that allows clients to design their dream pieces with ease.

Worst Review:
William described his disappointment with the service after a watch repair, indicating issues with water resistance that were not addressed satisfactorily.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed

Staff Members:
- Geno (Owner)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.