Gerster Jewelers, located at 332 3rd Street, Farmington, MN 55024, is a family-owned jewelry store that has provided exceptional service since 1920. Renowned for their expertise in custom engagement ring creation, Gerster Jewelers offers a wide array of fine jewelry, including bridal sets, fashion pieces, and exquisite collections. Clients appreciate the friendly and knowledgeable staff, with reviews highlighting their attention to detail and ability to work closely with customers on creating personalized pieces.
In reviewing a total of 92 customer experiences, the store has garnered mostly positive feedback, showcasing their strong reputation in the community. The overall sentiment from online customer reviews reveals a positive atmosphere, with 80% of reviews reflecting satisfaction, 15% neutral experiences, and 5% negative comments.
Many customers commend the quality of craftsmanship and value offered by Gerster Jewelers, often noting the excellent customer service provided by the staff. However, some reviews indicate occasional dissatisfaction with pricing and response times to inquiries.
Open Tuesday to Friday from 9:00 am to 6:00 pm and Saturday from 9:00 am to 2:00 pm, Gerster Jewelers remains a go-to destination for those seeking personalized jewelry services in Dakota County.
**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Tuesday | 9:00 am - 6:00 pm |
| Wednesday | 9:00 am - 6:00 pm |
| Thursday | 9:00 am - 6:00 pm |
| Friday | 9:00 am - 6:00 pm |
| Saturday | 9:00 am - 2:00 pm |
| Sunday | Closed |
| Monday | Closed |
**Staff:**
Jim Gerster (Owner)
**Overall Sentiment from Online Customer Reviews:**
- Positive: 80%
- Neutral: 15%
- Negative: 5%
**Highlight Reviews:**
**Best Review:** A customer praised Gerster Jewelers for their fantastic service during the creation of a custom engagement ring, noting that they received personalized attention and exceptional pricing. This customer emphasized how the staff made the entire process smooth and enjoyable.
**Worst Review:** A reviewer expressed disappointment regarding a pricing dispute after having a sapphire replaced on a ring, feeling the store was unresponsive to their concerns and that the new stone was not up to the expected quality compared to the original.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 92
Store Phone Number: 6514637763
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.