Getty Jewellers is a notable jewelry store located at 16487 NE 74th St, Suite E245, Redmond, WA 98052, in King County. This jeweler specializes in engagement ring creation, offering a range of services that include resizing, repairs, and custom designs. With a welcoming atmosphere, the store is known for its friendly staff, including a golden retriever who often greets customers. The team is lauded for their diligence in accommodating customer needs and providing quality repair services.
Customer feedback encompasses a total of 79 reviews, reflecting a mix of sentiments. Overall, many customers praise the store's engaging service, quality repairs, and reasonable pricing, especially for engagement rings. However, there are also complaints regarding customer service and unresolved issues with repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Opening Hours:**
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 11 AM - 7 PM
Best Review:
Greg noted the store’s kind and gracious service, highlighting their willingness to assist with various jewelry-related needs and their impressive in-store inventory.
Worst Review:
Diane expressed dissatisfaction after having a ring resized, feeling misled about the repair process and left with a damaged piece, ultimately leading to disappointment with the service provided.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 79
Store Phone Number: 4258691905