Gibson Jewelers, located at 14 W Broad St, Newton Falls, OH, is a charming local jewelry store well-regarded for its engagement ring creation services. This establishment serves the community in Trumbull County and has garnered a mix of reviews from its clientele.
The knowledgeable and friendly staff are often commended for their excellent service. The team takes the time to understand customers' desires and offers personalized assistance in designing unique engagement rings. However, a few reviews do mention delays in service, particularly regarding repairs, which have left some customers feeling frustrated.
Customer Sentiment: Approximately 70% of customers express high satisfaction while around 20% have shared neutral experiences, and 10% have reported issues.
Opening Hours:
Monday: Closed
Tuesday: 10 AM – 4 PM
Wednesday: Closed
Thursday: 10 AM – 4 PM
Friday: 10 AM – 4 PM
Saturday: Closed
Sunday: Closed
Best Review: Nicole praised the outstanding service and mentioned that the team is always ready and willing to help, making her visits enjoyable.
Worst Review: M G expressed disappointment over a lack of updated hours on the website, leading to an unnecessary trip and frustration.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 9
Store Phone Number: 3308720985