Gibson Jewelry & Gifts in Knoxville IA

Gibson Jewelry & Gifts, located at 119 South 3rd St, Knoxville, IA 50138, offers a wide range of jewelry services, with a strong emphasis on engagement ring creation. The store is known for its friendly and knowledgeable staff, who provide personalized assistance to help customers choose the perfect piece for their special occasion. With 41 reviews, the overall sentiment reflects a generally positive atmosphere among customers, who express satisfaction with the quality of jewelry and the expertise of the staff.

Operating hours for Gibson Jewelry & Gifts are as follows:
- Thursday: 9 am – 5 pm
- Friday: 9 am – 5 pm
- Saturday: 9 am – 1 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 9 am – 5 pm
- Wednesday: 9 am – 5 pm

Positive feedback highlights the exceptional service, with customers appreciating the quality and reasonable prices of the jewelry. Many reviews commend the staff, specifically mentioning Rick, for his personable approach and willingness to assist with various needs.

Conversely, some customers have expressed dissatisfaction, particularly regarding communication issues about the quality of stones used in custom work. Despite this, the positive experiences tend to overshadow the negatives.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Ken shared his appreciation for the great service and high-quality products at reduced prices, showcasing the positive impact Gibson Jewelry has had on his shopping experience.

Worst Review:
Melody raised concerns about a miscommunication regarding the quality of stones after getting some jewelry work done, indicating a need for clearer communication from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.