Gilley's Jewelers, located at 313 Wood Avenue East in Big Stone Gap, VA, is a charming local jewelry shop that specializes in engagement ring creation and other fine jewelry services. Serving Wise County, this store has garnered attention for its friendly atmosphere and personalized customer service, making it a preferred choice for many in the community.
The owner, Barney Gilley, is often mentioned for his professionalism and warm demeanor. Customers appreciate the one-on-one attention they receive, as Barney and his team work closely with clients to bring their dream engagement rings to life. Feedback suggests a strong commitment to quality craftsmanship, particularly in terms of custom designs and jewelry repair services.
Customer Sentiment: Nearly 80% of patrons express high satisfaction with their experiences, whereas about 10% are neutral, and another 10% have noted minor concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Judy shared that she found beautiful earrings at a great price, highlighting the variety and affordability available at Gilley's.
Worst Review: Some reviews indicate occasional issues with communication regarding store hours, as a few customers were unclear about when they could make visits.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 11
Store Phone Number: 2765230442