Gipprich Jewelers, located at 103 West Lancaster Avenue, Shillington, PA, is a family-owned jewelry store that has been serving Berks County and beyond since 1945. Known for exceptional customer service, Gipprich Jewelers specializes in engagement ring creation, offering personalized designs and expert guidance throughout the process. The experienced team, led by co-owners Richard and Amy Gipprich, offers a variety of services, including jewelry repair, custom creations, appraisals, and a curated estate collection.

Following a comprehensive review of 37 customer reviews from platforms such as Yelp, Google, and Facebook, the overall sentiment from online customer reviews is as follows:

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

This review indicates a strong appreciation for the knowledgeable staff, particularly highlighting their helpfulness and the quality of the custom engagement rings. However, some reviews express concerns about service fluctuations, occasionally mentioning less satisfactory experiences with certain staff members.

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |
| Sunday | Closed |

Staff Members:
- Richard Gipprich
- Amy Gipprich

Best Review:
A customer praised Gipprich Jewelers for transforming a ring they believed was unsalvageable into a stunning piece, expressing great satisfaction with the results and the service provided.

Worst Review:
Another customer noted that while the initial service was satisfactory, they experienced a significant decline in quality, specifically mentioning a staff member's condescending attitude, which affected their overall experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.