Smith's Jewelers, located at 2300 S. Memorial Dr., New Castle, IN, has been a cherished part of the local community since 1946. This family-owned jewelry store specializes in crafting engagement rings with a personal touch. Many customers rave about the friendly and knowledgeable staff who are dedicated to making each experience unique. The team is passionate about quality service and genuinely enjoys helping clients find or create the perfect piece.

While the majority of feedback is positive, indicating that around 80% of customers leave satisfied, there have been a few reports of communication issues and service inconsistencies. Nonetheless, Smith's Jewelers has built a solid reputation for its attentive customer care and a lovely selection of wedding bands and additional jewelry services.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Emily praised the warm atmosphere and impressed by how the team took the time to understand her vision for an engagement ring, ensuring it was exactly what she wanted.

Worst Review: Mark mentioned dissatisfaction with the timing of his custom order, feeling that the promised delivery date was not met which caused some disappointment.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.