Goddard Goldsmiths, located at 149 Main St A, Maynard, MA 01754, is a renowned jeweler specializing in custom engagement rings and jewelry services in Middlesex County. Founded in 1974 by Richard Goddard, who is known for his craftsmanship, the business has grown to include his son, Adam, contributing to its legacy of quality.

The store offers a range of services, including custom engagement ring design, jewelry repairs, ring resizing, and diamond sales. Customers have noted the welcoming atmosphere and knowledgeable staff, with multiple reviews highlighting the excellent customer service provided by Richard and Adam.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%

The reviews indicate that Goddard Goldsmiths is well-regarded for its craftsmanship and personal service, although there are isolated incidents of customer dissatisfaction regarding communication.

- **Opening Hours**:
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:30 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed

**Staff Members**:
- Richard Goddard
- Adam Goddard

Best Review:
A customer praised the exceptional service and craftsmanship, expressing complete satisfaction with how their custom engagement ring turned out, emphasizing the staff's attention to detail and helpfulness.

Worst Review:
A review pointed out a communication issue, where a customer's expectations were not met during the design process. The customer felt that their concerns were not addressed appropriately by one of the staff members, leading to a negative experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.