Godwin Jewelers, located at 400 East Shotwell St., Bainbridge, GA 39819, is a well-regarded establishment in Decatur County, specializing in creating exquisite engagement rings. The store, owned by Ronnie Godwin, has garnered a significant number of online reviews, totaling 807, reflecting a strong presence in the community. The knowledgeable staff, including Ashley Whittaker, the store manager, and various sales associates, are noted for their exceptional customer service and expertise in jewelry design, particularly in crafting personalized engagement rings.
Customers praise Godwin Jewelers for providing a warm and welcoming atmosphere, with many highlighting the quality and craftsmanship of the jewelry. The reviews illustrate a commitment to customer satisfaction, with services including custom jewelry design, jewelry repair, and a wide selection of fine jewelry brands. However, there are instances of negative feedback, with some customers noting difficulties encountered during service, suggesting that improvements could be made in certain aspects of staff training.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
**Opening Hours:**
- Monday to Friday: 9:00 AM - 6:00 PM
- Saturday and Sunday: Closed
**Staff:**
- Ronnie Godwin (Owner)
- Ashley Whittaker (Store Manager)
- Miranda Lyons (Sales Associate)
- Maryanna Chapman (Sales Associate)
- Mayra Quintanilla (Sales Associate)
- Chuck Filmore (Custom Jeweler)
Best Review:
A customer commended Godwin Jewelers for its exceptional service, praising the friendly and knowledgeable staff throughout the engagement ring creation process.
Worst Review:
One reviewer expressed frustration with the store's staff, commenting that their lack of product knowledge and inability to assist effectively detracted from the overall experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 807
Store Phone Number: 2292467900