Gold and More Jewelers is a family-owned jewelry store located at 224 N 291 Hwy, Liberty, MO 64068, operating in Clay County. Known for its personalized approach to customer service, this store specializes in creating custom engagement rings and offers a wide range of jewelry services, including repair and redesign. The skilled team ensures that every customer receives individual attention, making the experience memorable and tailored to their needs.
The store has received a total of 83 reviews, highlighting the quality of service and craftsmanship. Customers frequently praise the staff for their warmth and expertise, noting that they go above and beyond to help with specific requests, especially during the engagement ring design process. The owner, Delbert, has been recognized for his exceptional service and knowledge in the field.
However, some customers have expressed frustrations, such as delays in service and experiences that did not meet their expectations, indicating room for improvement in responsiveness.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Monday: 9:30 AM - 6:30 PM
- Tuesday: 9:30 AM - 6:30 PM
- Wednesday: 9:30 AM - 6:30 PM
- Thursday: 9:30 AM - 6:30 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed
Staff mentioned: Delbert
Best Review:
A customer named Jessica commended the outstanding customer service and vast selection available at Gold and More Jewelers, expressing amazement at the care taken in attending to her jewelry needs.
Worst Review:
A customer named Dan expressed dissatisfaction due to a lengthy repair process that did not yield the desired results, stating that the watch repair took much longer than anticipated without success.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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