The Gold and Silver Store, located at 264 S Oregon St, Ontario, Oregon 97914, is a family-owned jewelry establishment that has been serving the community since 2008. Known for its exceptional engagement ring creation services, the store specializes in the recycling of unwanted gold and silver, along with offering a wide selection of gold, silver, platinum, and palladium bullion. Their knowledgeable staff is committed to providing competitive pricing and fair evaluations for precious metal items. Potential customers are encouraged to call ahead to schedule appointments, as they often recommend this for a more personalized experience.

Operating hours are as follows:

| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the 31 reviews found online is generally positive. About 85% of the reviews reflect a positive response, with 10% being neutral and 5% indicating negative sentiments. Customers frequently praise the business for its friendly and knowledgeable staff, as well as an honest and fair approach to their services. However, some feedback points to occasional communication issues regarding store hours and service availability.

Best Review:
Brian highlighted the store's commitment to honesty and noted that the staff are young and dedicated individuals who truly care about their customers, making his trips worthwhile.

Worst Review:
Nate shared his frustration about feeling unwelcome during a visit and mentioned the rudeness of some staff members when he was seeking assistance.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.