J. Cotter Gallery, situated at 234 Wall St, Vail, CO 81657, is known for its exceptional engagement ring creation and high-quality jewelry services. Operating in Eagle County, this gallery has established itself since 1970 and features unique, handcrafted designs by renowned artist Jim Cotter.

With 20 reviews accounted for, the overall sentiment from online customer reviews is quite positive. Out of the feedback gathered, approximately 85% reflects positive experiences, 10% are neutral, and 5% indicate negative encounters.

Customers frequently commend the gallery for its creative designs and excellent customer service, highlighting the personalized attention given to clients during the engagement ring selection process. Testimonials mention that the staff is knowledgeable and accommodating, ensuring a memorable experience for those seeking custom pieces. On the other hand, a few negative reviews indicate issues with customer service and misunderstanding, suggesting that improvements are needed to enhance the customer experience.

**Operating Hours:**

| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 6:00 PM |

**Staff Member:**
- Jim Cotter

Best Review: A customer expressed admiration for J. Cotter Gallery's unique jewelry and the exceptional service provided by the staff, emphasizing the gallery's creative approach and the quality of custom pieces.

Worst Review: Another individual reported a negative experience regarding trust issues with a specific manager, stating that after sending a valuable piece for repair, it was never returned.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.