Grayson Jewelers, located at 2023 Grayson Hwy, Suite 109 in Grayson, GA, is a cherished local jewelry store that specializes in engagement ring creation and custom jewelry design. This family-owned business, serving the Gwinnett County community, is known for its personalized approach to jewelry-making, ensuring each piece reflects the customer's unique style and preferences.
Customers often rave about the friendly and knowledgeable staff, including the owner, Joe, who takes pride in guiding clients through the engagement ring design process. The atmosphere is welcoming and relaxed, making it a comfortable setting for both first-time buyers and seasoned jewelry enthusiasts. While feedback is largely positive, some reviews point out occasional lapses in customer service and clarity regarding pricing.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have shared neutral views and 10% have reported issues.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Melissa expressed delight in the impeccable craftsmanship of her custom engagement ring, sharing how Joe's attention to detail made the experience unforgettable.
Worst Review: Judy was disappointed with the communication during her ring resizing, feeling that her concerns were not fully addressed by the team.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 100
Store Phone Number: 7705591698