Solid Gold Jewelers, located at 234 N 8th St in Prospect Park, NJ, is a well-established jewelry shop that's been serving the local community for over 35 years. Known for its expertise in creating stunning engagement rings, this jewelers offers a range of services that cater to customizing unique pieces. Kevin Matchett, the owner, is praised for his honest approach and keen knowledge, making the ring design process both enjoyable and straightforward.
Customers frequently commend the shop's welcoming atmosphere, noting the attentive staff who listen to their ideas and provide valuable insights. While the majority of the feedback is very positive, some customers report occasional delays and variable service experiences, suggesting that while the craftsmanship is top-notch, there may be room for improvement in overall service consistency.
Customer Sentiment: Approximately 80% of customers express high satisfaction, whereas around 10% reported neutral experiences, and another 10% mentioned issues with service flow.
Opening Hours:
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed
Best Review: Sean commented on the unbeatable quality and pricing of the jewelry, emphasizing that he felt confident in his purchase with Kevin's guidance.
Worst Review: Doralyn expressed dissatisfaction with the response time when she had an issue and felt that her concerns were not thoroughly addressed by the team.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 13
Store Phone Number: 9737909113