Gold Falcon Custom Jewelers is a family-owned jewelry store located in Portland, TX. The shop specializes in creating custom engagement rings with a commitment to quality craftsmanship and personalized service. The business, operated by Lee Steed and his friendly team, prides itself on fostering lasting relationships with customers and providing a no-pressure shopping experience.

Customers have commended the store for its excellent selection of bridal sets and diamond jewelry, alongside various services including jewelry repair, watch battery replacements, and custom designs through their Counter Sketch program. With a mission to build relationships and offer top-notch service, Gold Falcon Custom Jewelers has positioned itself as a go-to jeweler in the community.

The shop operates in San Patricio County and has received a total of 118 reviews, with an overall sentiment indicating positive customer experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Highlighted reviews reflect a compelling view of the store's operations.

Best Review:
Dee Ann praised the store for its quick and friendly battery replacement service, expressing a willingness to return for future needs due to the courteous treatment received.

Worst Review:
Karen shared her frustration with the store's no-refund policy after her husband sought a return for a wedding band that did not meet their expectations. She felt the owner was unhelpful during the process.

**Store Information:**
- Address: 707 Moore Ave, Portland, TX 78374
- Phone Number: 361-643-4791

**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.