Gold Palace Jewelry, located at 39 E Main St, Patchogue, NY 11772, is a notable destination for engagement ring creation and various jewelry services in Suffolk County. The store is family-owned and has been operating since 1987, specializing in 22K gold and diamond jewelry. Patrons appreciate the personalized service, with staff known for their friendly approach and willingness to assist with various jewelry needs, including repairs and custom pieces.

The jeweler has garnered a mix of sentiments from online reviews, with some customers praising the attentive staff and fair pricing, while others have voiced concerns regarding customer service experiences and perceived value during transactions.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Positive reviews highlight the helpfulness and professionalism of the staff, often noting satisfactory engagement ring purchases and repairs. However, negative feedback has raised issues about the sales process, including claims of undervaluing items brought in for sale.

Best Review: John Noble commended the quality service and fair pricing, emphasizing his satisfaction with the jewelry selection.

Worst Review: Danielle O. expressed strong dissatisfaction with the customer service, describing a rude interaction that left her feeling ignored and mistreated.

Operating Hours:
| Day | Hours |
|-----------|---------------------|
| Thursday | 11 am – 7 pm |
| Friday | 11 am – 7 pm |
| Saturday | 11 am – 6:30 pm |
| Sunday | Closed |
| Monday | 11 am – 7 pm |
| Tuesday | 11 am – 7 pm |
| Wednesday | 11 am – 7 pm |

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.