Gold Rush Jewelers, located at 212 N Boundary St, Wasilla, AK 99654, is renowned for its exceptional engagement ring creation and jewelry services. With over 66 reviews examined, this full-service jewelry store has been a staple in the community since 1983. Led by Master Jeweler Randall Martin, the store specializes in custom-designed pieces, including engagement rings, and offers a wide range of services, such as jewelry repair and appraisals. Customers appreciate the knowledgeable and friendly staff, who provide personalized service and guidance throughout the ring creation process.
However, a few reviews noted instances of inconsistent customer service, indicating that while many have wonderful experiences, some feel that not all interactions meet the same high standards.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer praised the store for its fantastic reconstruction of a ring, emphasizing both the quality of work and the reasonable pricing, which led to a very positive experience.
Worst Review:
One review mentioned a poor experience with the customer service at the front counter, describing the staff as rude and unhelpful during their visit.
Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Staff Members:
- Randall Martin
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 66
Store Phone Number: 9073764912