Gold Thumb Jewelry Creations is a family-owned jewelry store located in Frederick, Maryland, known for its exceptional services in creating custom engagement rings. With a solid reputation established since 1979, the store offers a wide range of services, including custom jewelry design, repairs, appraisals, and engraving. The owner, Bert, a Graduate Gemologist, along with his family members, including A.J. and Virginia, provide personalized service to meet individual customer needs.

The store operates in Frederick County and has garnered a total of 77 reviews, reflecting a mix of sentiments from the community.

Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 10%
Negative: 14%

The customer experience is largely positive, with many praising the quality of craftsmanship and the attentive, family-oriented service provided by the staff. Some reviews highlight exceptional experiences with the custom ring creation process and the warm, welcoming atmosphere. However, a few negative comments point to unsatisfactory customer service experiences.

Opening Hours:
- Tuesday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 3 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Bert
- A.J.
- Virginia

Best Review: Linda mentioned that Gold Thumb Jewelers are her go-to for special occasions, praising their courteous and attentive service, along with their ability to add a unique touch to every piece.

Worst Review: Rehana expressed extreme dissatisfaction with her experience at Gold Thumb, highlighting poor service and a significant mistake made on her necklace alteration, leading her to state she would never recommend the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.