Golden Castle Jewelers, located at 21 Theater Center in Sparta, NJ, has been a beloved local destination for nearly 30 years, specializing in engagement ring creation and high-quality jewelry services in Sussex County. Owned by the experienced duo Steve and Ilana Bitlisli, this family-run business prides itself on its craftsmanship and personalized service. With a strong selection of diamonds and custom design options, they help customers bring their unique visions to life, ensuring each piece is as special as the love story it represents.

Clients rave about the warm atmosphere and the meticulous attention they receive. The staff is noted for being knowledgeable and patient, guiding customers through the design process with expert suggestions. However, like any establishment, there have been a few mixed reviews, particularly regarding communication during busy periods.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday: By Appointment
Tuesday: 11 AM – 6 PM
Wednesday: 11 AM – 6 PM
Thursday: 11 AM – 6 PM
Friday: 11 AM – 6 PM
Saturday: 10 AM – 4:30 PM
Sunday: Closed

Best Review: Brenda praised the outstanding experience she had with the engraving service, highlighting the impressive selection and friendly atmosphere at Golden Castle.

Worst Review: Laura encountered issues with the repair department, expressing dissatisfaction with the charges and perceived miscommunication regarding battery replacements.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.