Golden Jewelers, located at 288 East Ovilla Road, Red Oak, TX 75154, offers a range of jewelry services, particularly specializing in engagement ring creation. With a phone number of (972) 617-9777, this family-owned business has been serving the community since 1997, aiming to provide unique jewelry pieces with quality craftsmanship.

The reviews for Golden Jewelers present a mix of positive and negative experiences from customers. On popular platforms, there are 70 reviews in total, providing insights into their services and customer interactions.

### Overall Sentiment from Online Customer Reviews:
- Positive: 58%
- Neutral: 20%
- Negative: 22%

Customers have praised the staff's friendliness and the quality of repairs offered. Many highlight the reasonable prices for repair services and the helpfulness of employees during ring modifications. However, there are numerous complaints regarding miscommunication, perceived overcharging, and prolonged service times, particularly for repairs and custom orders.

#### Best Review:
A customer named Janice mentioned the professionalism and fair service received during her visits, praising the work completed on her jewelry.

#### Worst Review:
Ebony criticized the unprofessionalism she encountered while getting a watch battery replaced, citing a lack of completion on promised repairs and a frustrating overall experience.

Operating hours for Golden Jewelers are:
- Monday to Tuesday: 9:30 AM – 6:30 PM
- Wednesday to Friday: 9:30 AM – 6:30 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.