Golden Jewelry & Loan, located at 162 N Gary Ave, Carol Stream, IL, is renowned for its exceptional engagement ring creation services. With over 96 customer reviews, the store has a solid reputation in DuPage County for expertly crafting and providing a wide selection of unique and high-quality jewelry. The knowledgeable staff, including the experienced owner Uncle Tony, brings decades of expertise to the table, ensuring that customers receive personalized guidance throughout their engagement ring journey.
Customers often praise the shop for its fair pricing and friendly service, with many highlighting the professionalism and attentiveness of the team. Numerous reviews reflect satisfaction with quick and knowledgeable assistance when exploring options for engagement rings. However, there have been a few negative experiences reported regarding evaluations and pricing offers that left some customers feeling undervalued.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 88%
Neutral sentiment: 8%
Negative sentiment: 4%
- **Best Review:** A customer named Maria emphasized the great customer service and the best offer they received for their gold at this location, highlighting their overall pleasant experience.
- **Worst Review:** Iván described a frustrating experience where he felt the staff could not adequately assess his gold chain, expressing disappointment in the customer service.
| Opening Hours |
|--------------------------|
| Monday: 9:30 AM – 6 PM |
| Tuesday: Closed |
| Wednesday: 9:30 AM – 6 PM|
| Thursday: 9:30 AM – 6 PM |
| Friday: 9:30 AM – 6 PM |
| Saturday: 10:30 AM – 4 PM |
| Sunday: 10:30 AM – 4 PM |
Staff members include Uncle Tony.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 96
Store Phone Number: 6304564674
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.