Golden Karat Jewelry Store, located at 1311 Route 6, Suite B, Mayfield, PA 18433, operates primarily in Lackawanna County. With over three decades of service since 1989, this locally owned and family-operated business specializes in creating and selling engagement rings and wedding bands, in addition to silver, gold, and gemstones. Customers can also take advantage of on-site jewelry repair services. The staff, including the owner Jerry, are known for their excellent customer service, making clients feel like family and providing valuable assistance.
Having reviewed a total of 73 customer reviews, the overall sentiment reflects a positive atmosphere, with approximately 82% of reviews being positive, 12% neutral, and 6% negative. Many customers praise the quality of the jewelry and the customer service, noting the helpful and friendly environment. However, some reviews cite concerns about pricing being higher than expected or the selection being limited.
Best Review: Frank expressed enjoyment in the store’s selection and highlighted the great service he received, often from the owners themselves.
Worst Review: Jinling mentioned feeling misled after purchasing a ring that turned out to contain moissanite instead of diamond, raising concerns about transparency.
Business Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members: Jerry
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.