Golden Opportunities Jewelers, located at 781 Cromwell Ave, Rocky Hill, CT 06067, has been a trusted name in fine jewelry for over 34 years. Known for its exceptional engagement ring creation and personalized service, this family-owned jeweler offers a range of services, including custom jewelry design and repair work. Customer feedback highlights the professional and accommodating nature of the staff, with special mentions of owners Perry and Nora Pratt, who are recognized for their integrity and expertise.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The reviews showcase a generally favorable impression of the store, with many customers praising the quality of the jewelry and the helpfulness of the staff. However, some negative experiences were noted regarding pricing and customer service.
Best Review: Jeff Sands commended the reasonable prices and high-quality service, emphasizing how the knowledgeable staff helped him find the perfect piece.
Worst Review: Rachael S. expressed significant dissatisfaction with the service after encountering repeated issues with her resized rings, describing the customer service as dismissive during her follow-up visit.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff: Perry Pratt, Nora Pratt
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 27