Goldenrod Jewelers, located at 2121 Meridian Ave E Ste 5, Edgewood, WA 98371, is known for its exceptional services in custom jewelry design and repair, specializing in engagement rings. The store is operated by Rod and Diane, who bring over 40 years of combined experience to the table. Their commitment to craftsmanship and customer satisfaction shines through in their personalized attention to each client.
With a review compilation of 24, customer feedback presents a generally positive atmosphere surrounding the jeweler. Positive sentiments highlight the staff's kindness, professionalism, and proficient repair services, contributing to a strong reputation in the community. However, some negative comments have surfaced, mainly focusing on issues with communication and service expectations.
Overall Sentiment from Online Customer Reviews:
- Positive: 83%
- Neutral: 10%
- Negative: 7%
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Rod
- Diane
Best Review:
Sharon praised the friendly service and ensured that customers leave happy, emphasizing their pleasant nature.
Worst Review:
Jenny expressed concerns regarding an incident where her ring was damaged during service, indicating a lack of care.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 88%
Total Customer Feedback Reviewed: 24